/* OSSi Admin — Customer communication review queue */

.top-bar-subtitle {
  margin-top: 2px;
  color: var(--text-muted);
  font-size: 0.76rem;
}

.top-bar-actions {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  flex: 0 0 auto;
  margin-left: auto;
}

.support-page {
  --support-amber: #d97706;
  --support-green: #15803d;
  --support-red: #c2414b;
}

.support-hero {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 24px;
  padding: 26px 28px;
  margin-bottom: 20px;
  color: #fff;
  border-radius: var(--radius-lg);
  background:
    radial-gradient(circle at 90% 10%, rgba(255, 255, 255, 0.18), transparent 26%),
    linear-gradient(135deg, #8f155e 0%, var(--deep-magenta) 58%, var(--red-pink) 100%);
  box-shadow: 0 20px 46px rgba(143, 21, 94, 0.2);
}

.support-kicker {
  display: block;
  margin-bottom: 7px;
  color: rgba(255, 255, 255, 0.76);
  font-size: 0.68rem;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
}

.support-hero h1 {
  max-width: 760px;
  margin: 0;
  color: #fff;
  font-size: clamp(1.45rem, 3vw, 2.15rem);
  font-weight: 760;
  line-height: 1.12;
}

.support-hero p {
  max-width: 760px;
  margin: 10px 0 0;
  color: rgba(255, 255, 255, 0.8);
  font-size: 0.9rem;
}

.support-sync {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  flex: 0 1 auto;
  max-width: min(420px, 42vw);
  padding: 6px 10px;
  color: var(--gray-700);
  border: 1px solid var(--gray-200);
  border-radius: 999px;
  background: #fff;
  font-size: 0.72rem;
  font-weight: 650;
  box-shadow: 0 8px 20px rgba(17, 24, 39, 0.04);
  white-space: nowrap;
}

.support-sync > span:last-child {
  overflow: hidden;
  text-overflow: ellipsis;
}

.support-sync-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #86efac;
  box-shadow: 0 0 0 4px rgba(134, 239, 172, 0.14);
}

.support-sync.has-warning .support-sync-dot {
  background: #fde68a;
  box-shadow: 0 0 0 4px rgba(253, 230, 138, 0.14);
}

.support-summary {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 20px;
}

.summary-card {
  display: flex;
  align-items: center;
  gap: 13px;
  min-height: 92px;
  padding: 17px 18px;
  border: 1px solid var(--border-light);
  border-radius: var(--radius-md);
  background: var(--surface-card);
  box-shadow: var(--shadow-sm);
}

.summary-card .summary-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 42px;
  height: 42px;
  flex: 0 0 42px;
  color: var(--primary);
  border-radius: 13px;
  background: rgba(214, 33, 140, 0.09);
  line-height: 1;
}

.summary-card .summary-icon i,
.summary-card .summary-icon i::before {
  display: block;
  font-size: 1.05rem;
  line-height: 1;
}

.summary-card-attention .summary-icon {
  color: var(--support-amber);
  background: rgba(245, 158, 11, 0.12);
}

.summary-card-question .summary-icon {
  color: #2563eb;
  background: rgba(37, 99, 235, 0.1);
}

.summary-card-success .summary-icon {
  color: var(--support-green);
  background: rgba(22, 163, 74, 0.1);
}

.summary-card strong {
  display: block;
  color: var(--gray-900);
  font-size: 1.45rem;
  line-height: 1;
}

.summary-card div > span {
  display: block;
  margin-top: 6px;
  color: var(--text-muted);
  font-size: 0.72rem;
  font-weight: 600;
}

.support-tabs {
  display: inline-flex;
  gap: 5px;
  padding: 5px;
  margin-bottom: 14px;
  border: 1px solid var(--border-light);
  border-radius: 15px;
  background: rgba(255, 255, 255, 0.78);
  box-shadow: var(--shadow-sm);
}

.support-tabs .nav-link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 9px 13px;
  color: var(--gray-600);
  border: 0;
  border-radius: 11px;
  font-size: 0.8rem;
  font-weight: 700;
}

.support-tabs .nav-link:hover {
  color: var(--primary);
}

.support-tabs .nav-link.active {
  color: #fff;
  background: linear-gradient(135deg, var(--deep-magenta), var(--red-pink));
  box-shadow: 0 8px 20px rgba(214, 33, 140, 0.2);
}

.tab-count {
  display: inline-grid;
  min-width: 22px;
  height: 22px;
  padding: 0 6px;
  place-items: center;
  border-radius: 999px;
  background: var(--gray-100);
  color: var(--gray-700);
  font-size: 0.68rem;
}

.support-tabs .active .tab-count {
  color: var(--primary);
  background: #fff;
}

.support-panel {
  overflow: hidden;
  border: 1px solid var(--border-light);
  border-radius: var(--radius-lg);
  background: var(--surface-card);
  box-shadow: var(--shadow-md);
}

.support-panel-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 20px 22px;
  border-bottom: 1px solid var(--border-light);
}

.support-panel-header h2 {
  margin: 0;
  font-size: 1rem;
  font-weight: 750;
}

.support-panel-header p {
  margin: 4px 0 0;
  color: var(--text-muted);
  font-size: 0.72rem;
}

.support-toolbar {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 9px;
  flex: 1;
}

.support-search {
  position: relative;
  display: block;
  width: min(390px, 100%);
}

.support-search i {
  position: absolute;
  top: 50%;
  left: 13px;
  color: var(--gray-400);
  transform: translateY(-50%);
}

.support-search input {
  width: 100%;
  height: 40px;
  padding: 8px 12px 8px 37px;
  color: var(--gray-800);
  border: 1px solid var(--gray-200);
  border-radius: 12px;
  outline: 0;
  background: var(--gray-50);
  font-size: 0.78rem;
  transition: border-color 0.15s, box-shadow 0.15s, background 0.15s;
}

.support-search input:focus {
  border-color: rgba(214, 33, 140, 0.5);
  background: #fff;
  box-shadow: 0 0 0 3px rgba(214, 33, 140, 0.08);
}

.support-toolbar .form-select {
  width: 175px;
  height: 40px;
  border-color: var(--gray-200);
  border-radius: 12px;
  background-color: var(--gray-50);
  font-size: 0.76rem;
}

.support-icon-button {
  display: grid;
  width: 40px;
  height: 40px;
  flex: 0 0 40px;
  padding: 0;
  place-items: center;
  border: 1px solid var(--gray-200);
  border-radius: 12px;
}

.review-list {
  display: grid;
  gap: 12px;
  padding: 16px;
  background: rgba(249, 250, 251, 0.68);
}

.review-item {
  position: relative;
  overflow: hidden;
  padding: 17px;
  border: 1px solid var(--gray-200);
  border-radius: 17px;
  background: #fff;
  box-shadow: 0 3px 12px rgba(17, 24, 39, 0.035);
  transition: border-color 0.15s, box-shadow 0.15s, transform 0.15s;
}

.review-item::before {
  position: absolute;
  inset: 0 auto 0 0;
  width: 4px;
  content: "";
  background: var(--gray-200);
}

.review-item:has(.status-pending)::before {
  background: #f59e0b;
}

.review-item:has(.status-approved)::before {
  background: #22c55e;
}

.review-item:has(.status-rejected)::before {
  background: #ef4444;
}

.review-item:hover {
  border-color: rgba(214, 33, 140, 0.22);
  box-shadow: 0 12px 30px rgba(17, 24, 39, 0.07);
  transform: translateY(-1px);
}

.review-item-highlighted {
  border-color: rgba(214, 33, 140, 0.55);
  box-shadow: 0 0 0 4px rgba(214, 33, 140, 0.08);
}

.review-item-header,
.review-item-footer,
.review-message-meta,
.review-status-group {
  display: flex;
  align-items: center;
}

.review-item-header {
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 13px;
}

.review-shop {
  display: flex;
  align-items: center;
  min-width: 0;
  gap: 10px;
}

.review-shop-logo {
  width: 40px;
  height: 40px;
  flex: 0 0 40px;
  border: 1px solid var(--gray-200);
  border-radius: 12px;
  object-fit: cover;
  background: var(--gray-100);
}

.review-shop-initials {
  display: grid;
  place-items: center;
  color: var(--primary);
  background: rgba(214, 33, 140, 0.08);
  font-size: 0.72rem;
  font-weight: 800;
}

.review-shop div {
  min-width: 0;
}

.review-shop strong,
.review-shop span {
  display: block;
}

.review-shop strong {
  overflow: hidden;
  color: var(--gray-900);
  font-size: 0.82rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.review-shop div > span {
  margin-top: 2px;
  color: var(--gray-500);
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 0.62rem;
}

.review-status-group {
  justify-content: flex-end;
  gap: 7px;
  flex-wrap: wrap;
}

.review-status,
.review-source {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 5px 9px;
  border: 1px solid transparent;
  border-radius: 999px;
  font-size: 0.66rem;
  font-weight: 750;
  white-space: nowrap;
}

.review-source {
  color: var(--gray-600);
  border-color: var(--gray-200);
  background: var(--gray-50);
}

.status-pending {
  color: #a16207;
  border-color: #fde68a;
  background: #fffbeb;
}

.status-approved {
  color: #15803d;
  border-color: #bbf7d0;
  background: #f0fdf4;
}

.status-rejected {
  color: #b91c1c;
  border-color: #fecaca;
  background: #fef2f2;
}

.review-product {
  display: flex;
  align-items: center;
  gap: 11px;
  padding: 10px;
  margin-bottom: 12px;
  border: 1px solid var(--gray-200);
  border-radius: 13px;
  background: linear-gradient(135deg, #fafafa, #f8f4f7);
}

.review-product img,
.product-placeholder {
  width: 48px;
  height: 48px;
  flex: 0 0 48px;
  border: 1px solid var(--gray-200);
  border-radius: 10px;
  object-fit: cover;
  background: #fff;
}

.product-placeholder {
  display: grid;
  place-items: center;
  color: var(--gray-400);
}

.review-product div {
  min-width: 0;
}

.review-product span,
.review-product strong,
.review-product small {
  display: block;
}

.review-product div > span {
  margin-bottom: 2px;
  color: var(--primary);
  font-size: 0.58rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.review-product strong {
  overflow: hidden;
  color: var(--gray-800);
  font-size: 0.76rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.review-product small {
  margin-top: 2px;
  color: var(--gray-500);
  font-size: 0.6rem;
}

.review-message {
  padding: 13px 14px;
  border: 1px solid var(--gray-200);
  border-radius: 13px;
  background: #fff;
}

.review-question-message {
  background: #fcfcfd;
}

.review-message-meta {
  gap: 12px;
  flex-wrap: wrap;
  margin-bottom: 8px;
  color: var(--gray-500);
  font-size: 0.65rem;
  font-weight: 650;
}

.review-message-meta i {
  margin-right: 3px;
}

.review-stars {
  margin-left: auto;
  color: #f59e0b;
  font-size: 0.8rem;
  letter-spacing: 1px;
}

.review-stars .bi-star {
  color: var(--gray-300);
}

.review-message-label {
  display: block;
  margin-bottom: 4px;
  color: var(--primary);
  font-size: 0.61rem;
  font-weight: 800;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

.review-message p,
.review-answer p {
  margin: 0;
  color: var(--gray-800);
  font-size: 0.84rem;
  line-height: 1.58;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.review-answer {
  padding: 12px 14px;
  margin-top: 9px;
  border: 1px solid #bbf7d0;
  border-left: 4px solid #22c55e;
  border-radius: 12px;
  background: #f0fdf4;
}

.review-answer-label {
  margin-bottom: 5px;
  color: #15803d;
  font-size: 0.67rem;
  font-weight: 800;
  text-transform: uppercase;
}

.review-answer small {
  display: block;
  margin-top: 6px;
  color: #4d7c5c;
  font-size: 0.61rem;
}

.review-answer-empty,
.review-answer-pending {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--gray-500);
  border-color: var(--gray-200);
  border-left-color: var(--gray-300);
  background: var(--gray-50);
  font-size: 0.7rem;
  font-weight: 650;
}

.review-answer-pending {
  color: #a16207;
  border-color: #fde68a;
  border-left-color: #f59e0b;
  background: #fffbeb;
}

.review-item-footer {
  justify-content: space-between;
  gap: 12px;
  padding-top: 12px;
  margin-top: 12px;
  border-top: 1px solid var(--gray-100);
}

.review-item-footer > small,
.review-path {
  color: var(--gray-400);
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 0.58rem;
}

.review-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 7px;
  flex-wrap: wrap;
}

.review-actions .btn {
  border-radius: 9px;
  font-size: 0.68rem;
  font-weight: 700;
}

.support-empty {
  display: grid;
  min-height: 310px;
  padding: 48px 20px;
  place-items: center;
  align-content: center;
  text-align: center;
}

.support-empty > span {
  display: grid;
  width: 58px;
  height: 58px;
  margin-bottom: 14px;
  place-items: center;
  color: var(--primary);
  border-radius: 18px;
  background: rgba(214, 33, 140, 0.08);
  font-size: 1.35rem;
}

.support-empty h3 {
  margin: 0;
  font-size: 0.95rem;
}

.support-empty p {
  max-width: 390px;
  margin: 6px 0 0;
  color: var(--gray-500);
  font-size: 0.74rem;
}

.loading-overlay {
  position: fixed;
  inset: 0;
  z-index: 2000;
  display: grid;
  place-items: center;
  padding: 24px;
  background: rgba(249, 250, 251, 0.72);
  backdrop-filter: blur(7px);
}

.loading-card {
  display: flex;
  align-items: center;
  gap: 14px;
  min-width: min(340px, 90vw);
  padding: 18px 20px;
  border: 1px solid var(--gray-200);
  border-radius: 17px;
  background: #fff;
  box-shadow: var(--shadow-md);
}

.loading-card .spinner-border {
  width: 1.7rem;
  height: 1.7rem;
}

.loading-card strong,
.loading-card p {
  display: block;
}

.loading-card strong {
  font-size: 0.8rem;
}

.loading-card p {
  margin: 3px 0 0;
  color: var(--gray-500);
  font-size: 0.68rem;
}

@media (min-width: 1100px) {
  .review-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    align-items: start;
  }

  .support-empty {
    grid-column: 1 / -1;
  }
}

@media (max-width: 1050px) {
  .support-summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .support-panel-header {
    align-items: flex-start;
    flex-direction: column;
  }

  .support-toolbar {
    width: 100%;
    justify-content: flex-start;
  }
}

@media (max-width: 720px) {
  .top-bar-subtitle {
    display: none;
  }

  .top-bar-actions {
    width: 100%;
    justify-content: flex-end;
  }

  .support-sync {
    max-width: none;
    min-width: 0;
  }

  .support-hero {
    align-items: flex-start;
    flex-direction: column;
    padding: 22px;
  }

  .support-summary {
    grid-template-columns: 1fr;
  }

  .summary-card {
    min-height: 78px;
  }

  .support-tabs {
    display: flex;
    width: 100%;
  }

  .support-tabs .nav-item,
  .support-tabs .nav-link {
    flex: 1;
  }

  .support-tabs .nav-link {
    justify-content: center;
    padding-inline: 8px;
  }

  .support-panel-header {
    padding: 17px;
  }

  .support-toolbar {
    align-items: stretch;
    flex-wrap: wrap;
  }

  .support-search {
    width: 100%;
  }

  .support-toolbar .form-select {
    width: calc(100% - 49px);
  }

  .review-list {
    padding: 10px;
  }

  .review-item {
    padding: 14px;
  }

  .review-item-header,
  .review-item-footer {
    align-items: flex-start;
    flex-direction: column;
  }

  .review-status-group {
    justify-content: flex-start;
  }

  .review-actions {
    width: 100%;
    justify-content: stretch;
  }

  .review-actions .btn {
    flex: 1;
  }

  .review-stars {
    width: 100%;
    margin-left: 0;
  }

  .review-path {
    display: none;
  }
}

/* Full record editor */

.support-editor {
  overflow: hidden;
  border: 1px solid var(--gray-200);
  border-radius: 22px;
  box-shadow: 0 28px 70px rgba(17, 24, 39, 0.2);
}

.support-editor .modal-header {
  align-items: flex-start;
  padding: 20px 22px;
  border-bottom-color: var(--gray-200);
  background:
    radial-gradient(circle at 95% 0%, rgba(214, 33, 140, 0.1), transparent 36%),
    #fff;
}

.support-editor .modal-header > div {
  min-width: 0;
}

.support-editor-kicker {
  display: inline-block;
  margin-bottom: 5px;
  color: var(--primary);
  font-size: 0.64rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.support-editor .modal-title {
  color: var(--gray-900);
  font-size: 1.15rem;
  font-weight: 780;
}

.support-editor .modal-header p {
  margin: 5px 0 0;
  color: var(--gray-500);
  font-size: 0.67rem;
}

.support-editor .modal-body {
  display: grid;
  gap: 17px;
  padding: 21px 22px;
  background: #fcfcfd;
}

.support-editor-product {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px;
  border: 1px solid var(--gray-200);
  border-radius: 15px;
  background: linear-gradient(135deg, #fff, #faf5f8);
}

.support-editor-product img,
.support-editor-product > span {
  width: 58px;
  height: 58px;
  flex: 0 0 58px;
  border: 1px solid var(--gray-200);
  border-radius: 12px;
  object-fit: cover;
  background: #fff;
}

.support-editor-product > span {
  display: grid;
  place-items: center;
  color: var(--gray-400);
}

.support-editor-product div {
  min-width: 0;
}

.support-editor-product small,
.support-editor-product strong,
.support-editor-product div > span {
  display: block;
}

.support-editor-product small {
  color: var(--primary);
  font-size: 0.58rem;
  font-weight: 800;
  letter-spacing: 0.06em;
  text-transform: uppercase;
}

.support-editor-product strong {
  overflow: hidden;
  margin-top: 2px;
  color: var(--gray-900);
  font-size: 0.82rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-editor-product div > span {
  margin-top: 3px;
  color: var(--gray-500);
  font-size: 0.62rem;
}

.support-editor-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.support-editor-grid > div {
  min-width: 0;
  padding: 11px 12px;
  border: 1px solid var(--gray-200);
  border-radius: 13px;
  background: #fff;
}

.support-editor-label {
  display: block;
  margin-bottom: 3px;
  color: var(--gray-500);
  font-size: 0.58rem;
  font-weight: 750;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.support-editor-grid strong {
  display: block;
  overflow: hidden;
  color: var(--gray-800);
  font-size: 0.75rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-editor-field {
  min-width: 0;
}

.support-editor-field > label,
.support-editor-field-head label {
  margin-bottom: 6px;
  color: var(--gray-700);
  font-size: 0.72rem;
  font-weight: 750;
}

.support-editor-field-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.support-editor-field-head span,
.support-editor-field > small {
  color: var(--gray-500);
  font-size: 0.61rem;
}

.support-editor-field > small {
  display: block;
  margin-top: 6px;
  line-height: 1.45;
}

.support-editor textarea,
.support-editor select {
  border-color: var(--gray-200);
  border-radius: 12px;
  background-color: #fff;
  font-size: 0.78rem;
  line-height: 1.55;
}

.support-editor textarea {
  min-height: 116px;
  resize: vertical;
}

.support-editor textarea:focus,
.support-editor select:focus {
  border-color: rgba(214, 33, 140, 0.52);
  box-shadow: 0 0 0 3px rgba(214, 33, 140, 0.08);
}

.support-editor .modal-footer {
  padding: 15px 22px;
  border-top-color: var(--gray-200);
  background: #fff;
}

.support-editor-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

.support-editor-spacer {
  flex: 1;
}

.support-editor-actions .btn {
  border-radius: 10px;
  font-size: 0.72rem;
  font-weight: 700;
}

.review-stars-empty {
  color: var(--gray-400);
  font-size: 0.62rem;
  font-weight: 650;
  letter-spacing: 0;
}

@media (max-width: 620px) {
  .support-editor {
    border-radius: 18px;
  }

  .support-editor-grid {
    grid-template-columns: 1fr;
  }

  .support-editor-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .support-editor-actions .btn {
    width: 100%;
  }

  .support-editor-spacer {
    display: none;
  }
}

/* Paginated shop groups */

.shop-queue-panel {
  overflow: visible;
}

.shop-group-list {
  display: grid;
  gap: 12px;
  padding: 16px;
  background: rgba(249, 250, 251, 0.68);
}

.shop-support-group {
  overflow: hidden;
  border: 1px solid var(--gray-200);
  border-radius: 17px;
  background: #fff;
  box-shadow: 0 4px 16px rgba(17, 24, 39, 0.045);
  transition: border-color 0.18s, box-shadow 0.18s;
}

.shop-support-group[open] {
  border-color: rgba(214, 33, 140, 0.24);
  box-shadow: 0 16px 38px rgba(17, 24, 39, 0.075);
}

.shop-group-summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 16px 18px;
  cursor: pointer;
  list-style: none;
  user-select: none;
}

.shop-group-summary::-webkit-details-marker {
  display: none;
}

.shop-support-group[open] .shop-group-summary {
  border-bottom: 1px solid var(--gray-200);
  background: linear-gradient(135deg, #fff, #fcf7fa);
}

.shop-group-identity {
  display: flex;
  align-items: center;
  min-width: 0;
  gap: 11px;
}

.shop-group-identity > div {
  min-width: 0;
}

.shop-group-identity strong,
.shop-group-identity span {
  display: block;
}

.shop-group-identity strong {
  overflow: hidden;
  color: var(--gray-900);
  font-size: 0.88rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.shop-group-identity div > span {
  margin-top: 3px;
  color: var(--gray-500);
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 0.62rem;
}

.shop-group-stats {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
  flex-wrap: wrap;
}

.shop-group-stats > span {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  min-height: 30px;
  padding: 5px 9px;
  color: var(--gray-600);
  border: 1px solid var(--gray-200);
  border-radius: 999px;
  background: var(--gray-50);
  font-size: 0.65rem;
  font-weight: 650;
}

.shop-group-stats > span strong {
  color: var(--gray-900);
}

.shop-group-stats .has-attention {
  color: #a16207;
  border-color: #fde68a;
  background: #fffbeb;
}

.shop-group-stats .has-attention strong {
  color: #a16207;
}

.shop-group-stats .lazy-badge {
  color: var(--primary);
  border-color: rgba(214, 33, 140, 0.18);
  background: rgba(214, 33, 140, 0.06);
}

.shop-group-stats .empty-badge {
  color: var(--gray-500);
}

.shop-group-chevron {
  margin-left: 4px;
  color: var(--gray-400);
  transition: transform 0.18s ease;
}

.shop-support-group[open] .shop-group-chevron {
  transform: rotate(180deg);
}

.shop-group-body {
  background: #f9fafb;
}

.shop-group-loading {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  min-height: 118px;
  padding: 24px;
  color: var(--gray-500);
  font-size: 0.75rem;
  font-weight: 650;
  text-align: center;
}

.shop-record-columns {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  align-items: start;
  gap: 14px;
  padding: 14px;
}

.shop-record-section {
  min-width: 0;
  overflow: hidden;
  border: 1px solid var(--gray-200);
  border-radius: 15px;
  background: #fff;
}

.shop-record-section-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 12px 13px;
  border-bottom: 1px solid var(--gray-200);
  background: #fff;
}

.shop-record-section-head > div {
  display: flex;
  align-items: center;
  min-width: 0;
  gap: 9px;
}

.shop-record-section-head h3 {
  margin: 0;
  color: var(--gray-900);
  font-size: 0.78rem;
  font-weight: 760;
}

.shop-record-section-head p {
  margin: 2px 0 0;
  color: var(--gray-500);
  font-size: 0.6rem;
}

.shop-record-section-head .form-select {
  width: 142px;
  min-width: 142px;
  border-color: var(--gray-200);
  border-radius: 10px;
  background-color: var(--gray-50);
  font-size: 0.65rem;
}

.section-icon {
  display: grid;
  width: 34px;
  height: 34px;
  flex: 0 0 34px;
  place-items: center;
  border-radius: 10px;
  font-size: 0.82rem;
}

.comment-icon {
  color: var(--primary);
  background: rgba(214, 33, 140, 0.09);
}

.question-icon {
  color: #2563eb;
  background: rgba(37, 99, 235, 0.09);
}

.shop-record-list {
  display: grid;
  gap: 9px;
  padding: 10px;
  background: #f9fafb;
}

.compact-review-item {
  padding: 13px;
  border-radius: 13px;
  box-shadow: none;
}

.compact-review-item:hover {
  transform: none;
  box-shadow: 0 8px 22px rgba(17, 24, 39, 0.055);
}

.compact-review-item .review-item-header {
  align-items: flex-start;
  margin-bottom: 9px;
}

.compact-review-item .review-item-header > div:first-child strong {
  display: block;
  color: var(--gray-900);
  font-size: 0.75rem;
}

.record-date {
  display: block;
  margin-top: 2px;
  color: var(--gray-500);
  font-size: 0.59rem;
}

.compact-review-item .review-product {
  padding: 8px;
  margin-bottom: 9px;
}

.compact-review-item .review-product img,
.compact-review-item .product-placeholder {
  width: 40px;
  height: 40px;
  flex-basis: 40px;
}

.compact-review-item .review-message {
  padding: 10px 11px;
}

.compact-review-item .review-message p,
.compact-review-item .review-answer p {
  font-size: 0.76rem;
}

.compact-review-item .review-answer {
  padding: 9px 11px;
}

.compact-review-item .review-item-footer {
  padding-top: 9px;
  margin-top: 9px;
}

.group-empty {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  min-height: 100px;
  padding: 20px;
  color: var(--gray-500);
  font-size: 0.7rem;
  font-weight: 650;
  text-align: center;
}

.record-pagination {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 9px;
  padding: 9px 10px;
  border-top: 1px solid var(--gray-200);
  background: #fff;
}

.record-pagination span {
  color: var(--gray-600);
  font-size: 0.64rem;
  font-weight: 750;
}

.record-pagination .btn {
  display: grid;
  width: 30px;
  height: 30px;
  padding: 0;
  place-items: center;
  border-radius: 9px;
}

.shop-pagination {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 14px 18px;
  border-top: 1px solid var(--gray-200);
  background: #fff;
}

.shop-pagination > div {
  text-align: center;
}

.shop-pagination strong,
.shop-pagination span {
  display: block;
}

.shop-pagination strong {
  color: var(--gray-900);
  font-size: 0.76rem;
}

.shop-pagination span {
  margin-top: 2px;
  color: var(--gray-500);
  font-size: 0.6rem;
}

.shop-pagination .btn {
  min-width: 92px;
  border-color: var(--gray-200);
  border-radius: 10px;
  font-size: 0.68rem;
  font-weight: 700;
}

.legacy-index-button {
  min-height: 40px;
  border-color: var(--gray-200);
  border-radius: 11px;
  white-space: nowrap;
  font-size: 0.66rem;
  font-weight: 700;
}

@media (max-width: 1180px) {
  .shop-record-columns {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 720px) {
  .shop-group-list {
    padding: 10px;
  }

  .shop-group-summary {
    align-items: flex-start;
    flex-direction: column;
    padding: 14px;
  }

  .shop-group-stats {
    width: 100%;
    justify-content: flex-start;
  }

  .shop-group-chevron {
    margin-left: auto;
  }

  .shop-record-columns {
    padding: 9px;
  }

  .shop-record-section-head {
    align-items: stretch;
    flex-direction: column;
  }

  .shop-record-section-head .form-select {
    width: 100%;
  }

  .legacy-index-button {
    width: 100%;
  }

  .shop-pagination {
    gap: 8px;
    padding: 12px;
  }

  .shop-pagination span {
    display: none;
  }

  .shop-pagination .btn {
    min-width: 82px;
  }
}